Privacy Policy

Boldessa Privacy Policy

This Privacy Policy outlines how Boldessa ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from boldessa.com ("the Site") or otherwise communicate with us (collectively, "the Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this policy.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. The revised Privacy Policy will be posted on our Site with the updated "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources to provide and improve our Services. The information we collect depends on how you interact with us and may include:

Personal Information You Provide Directly:
  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing/shipping address, payment confirmation, and items purchased.
  • Account Information: Username, password, and security questions.
  • Shopping Details: Items viewed, added to cart, or wishlisted.
  • Customer Support Information: Messages or inquiries you share with us.
Automatically Collected Information:

We collect Usage Data through cookies, pixels, and similar technologies. This may include:

  • Device and browser information.
  • IP address and network connection details.
  • Interaction data with our Site or advertisements.
Information from Third Parties:

We may obtain additional information from partners, including payment processors, vendors, and advertising services.

How We Use Your Personal Information

  • Providing Services: To process orders, payments, returns, and deliver your purchases.
  • Marketing and Advertising: To send promotional content and tailor advertisements.
  • Fraud Prevention and Security: To detect and prevent fraudulent activity.
  • Customer Communication: To respond to inquiries and provide support.

Use of Cookies

We use cookies to improve your browsing experience, perform analytics, and personalize advertising. You can control cookies through your browser settings, but some features of the Services may not function correctly if cookies are disabled. For more details, see Shopify’s Cookie Policy.

Sharing Personal Information

We may share your information with trusted third parties, including:

  • Vendors performing services (e.g., shipping, payment processing).
  • Business partners for marketing purposes.
  • Affiliates within our corporate group.
  • Legal authorities if required by law.

Security and Data Retention

We implement industry-standard measures to protect your information. However, no security system is completely secure. Retention periods depend on our legal, operational, and contractual obligations.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Accessing or correcting your personal information.
  • Deleting your data.
  • Restricting or objecting to data processing.
  • Opting out of marketing communications.

You can exercise these rights by contacting us at support@boldessa.com.

International Users

If you are accessing the Services from outside the United States, your data may be transferred and stored in the U.S. or other countries. We rely on lawful mechanisms, such as Standard Contractual Clauses, for such transfers.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please email us at support@boldessa.com.

Thank you for trusting Boldessa. We are committed to protecting your privacy and providing a safe shopping experience.